Assessment of Product: The Refrigerator Essay -- Consumer Issues

Customer foretaste for a ingathering changes from one customer to another and so does the rendering of quality. In case of a refrigerator there isnt a product that could satisfy every customers need therefore manufactures suck to stone pit their products in different segments. Even if the product caters for a certain customers need, it wouldnt stop a rival company from bringing new features that customers never imagined and now customers have changed their quality definition. When assessing the quality of a product it is authorised to understand the thought process of a customer as gross sales are generated through them. A customer gener whollyy has a conceptualise idea about the product or service, after consuming they would have perception on how the product or service performed if the product or service does perform to evaluateation or even beyond, it would be perceive as a quality product. Evaluation of the LG Refrigerator (GL-M252VM) using the Garvins eight produc t dimensions framework.Dimensions of LG Refrigerator - GL-M252VMIt is important to understand that quality varies when product evolves through time. Consider this, when refrigerators were introduced newly it contests on the level of performance and when all competitors are close enough to a certain level customers expect all products to perform (maintain a necessary temperature to keep bacteria away).then ambition goes to the reliability stage where they compete on reliability, Durability, Conformance and Perceived gauge once these aspects are meet or even close to jurist the completion moves on to convenience stage Features, Serviceability and Aesthetics exit be their success factors and product is considered to be a commodity that is contested on price.G... ... Vogue type handle. Works Cited1)Miner (2010) Re 8 Dimensions of Product Quality according to Garvin. online. Last accessed 3 April 2012 at http//elsmar.com/Forums/showthread.php?t=452922)Press Releases (2011) LGs Line ar Compressor Refrigerators Technology that Preserves. online. Last accessed 3 April 2012 at http//www.lg.com/za/press-release/article/lgs-linear-compressor-refrigerators-technology-that-preserves.jsp3)Module 11 Quality Management (2010). online. From YouTube last accessed 4 April 2012 at http//www.youtube.com/watch?v=QJNVrY_Z2NM&feature=related4)Product brave for GL-M252VM.AMDQABN. online. Last accessed 3 April 2012 at http//goo.gl/ziWk15)James R. Hood (1998) Consumer Complaints & Reviews online. Last accessed 3 April 2012 at http//www.consumeraffairs.com/homeowners/lg_refrigerator.html