An Introduction to the Romantic Period

The categories which it has become customary to use in distinguishing and classifying movements in literature or philosophy and in describing the nature of the significant transitions which have taken place in taste and in opinion, are far too rough, crude, undiscriminating—and none of them so hopelessly as the category Romantic --  Arthur O. Lovejoy,  On the Discriminations of Romanticisms (1924) Many scholars say that the Romantic period began with the publication of Lyrical Ballads by William Wordsworth and Samuel Coleridge in 1798. The volume contained some of the best-known works from these two poets including Coleridges The Rime of the Ancient Mariner and Wordsworths Lines Written a Few Miles from Tintern Abbey. Of course, other Literary scholars place the start the Romantic period much earlier (around 1785), since Robert Burnss Poems (1786), William Blakes Songs of Innocence (1789), Mary Wollstonecrafts A Vindication of the Rights of Women, and other works already demonstrate that a change has taken place--in political thought and literary expression. Other first generation Romantic writers include Charles Lamb, Jane Austen, and Sir Walter Scott. The Second Generation A discussion of the period is also somewhat more complicated since there was a second generation of Romantics (made up of poets Lord Byron, Percy Shelley, and John Keats). Of course, the main members of this second generation—though geniuses--died young and were outlived by the first generation of Romantics. Of course, Mary Shelley--still famous for Frankenstein (1818)—was also a member of this second generation of Romantics. While there is some disagreement about when the period began, the general consensus is... the Romantic period ended with the coronation of Queen Victoria in 1837, and the beginning of the Victorian Period. So, here we are in the Romantic era. We stumble upon Wordsworth, Coleridge, Shelley, Keats on the heels of the Neoclassical era. We saw amazing wit and satire (with Pope and Swift) as a part of the last age, but the Romantic Period dawned with a different poetic in the air. In the backdrop of those new Romantic writers, penning their way into literary history, we are on the cusp the Industrial Revolution and writers were affected by the French Revolution. William Hazlitt, who published a book called The Spirit of the Age, says that the Wordsworth school of poetry had its origin in the French Revolution... It was a time of promise, a renewal of the world — and of letters. Instead of embracing politics as writers of some other eras might have (and indeed some writers of the Romantic era did) the Romantics turned to Nature for self-fulfillment. They were turning away from the values and ideas of the previous era, embracing new ways of expressing their imagination and feelings. Instead of a concentration on head, the intellectual focus of reason, they preferred to rely on the self, in the radical idea of individual freedom. Instead of striving for perfection, the Romantics preferred the glory of the imperfect. The American Romantic Period In American literature, famous writers like Edgar Allan Poe, Herman Melville, and  Nathaniel Hawthorne  created fiction during the Romantic Period in the United States.

Customer Satisfaction And Expectation Of Service - 2912 Words

Contents 1. Abstract 2. Introduction 1.1 Service Nature 1.2 Service Quality 1.3 Service Failure 1.4 Service Recovery Strategies 1.5 Service Guarantee 1.6 Personal Encounter 3. Conclusion 4. Recommendations 5. Bibliography 1. Abstract This report is the outcome of a research created with the purpose of determining what impacts on customers’ satisfaction and expectation of service, as well as to study the relationship between the service nature, service quality, service failure, service recovery strategies and service guarantee. Evidence of how effective the service quality measurement models, such as SERVQUAL and SERVPREF, is also shown. The focus of this research is to show the main components of services, how†¦show more content†¦Nowadays organisations recognise the importance of satisfying their customers’ needs and meeting their expectations as the more complex the customer demand, the more there is need for service. Although services are infused in every organisation’s core, service failure still appears therefore, service recovery strategies are essential in order for the organisations to overcome the situation. This research intends to study the relation between customer servic e and organisation. 1.1 Service Nature Service is an activity which normally takes place by interacting between the service employees and the customer although a clear definition on services has always been immense to describe. An easy way to understand services is by imagining service personnel as the actors in a play and the customers as the audients (Lovelock, Vandermerwe, Lewis, 1999). There are two ways in which services can be defined, such as service being an act of performance and as economic activities providing consumers with benefits under specific circumstances. The importance of the service sector is obvious as 67% of employees are directly employed in service jobs while more than half of those already employed in manufacturing companies perform service function jobs. (Irons, 1997) Services have four key characteristics such as intangibility, inseparability, variability/heterogeneity and perishability. This key characteristics of services are used to describe the effect and

Health Assessment and Complex Care

Question: Discuss about the Health Assessment and Complex Care. Answer: Introduction: As a healthcare provider, I have no choice over the kind of patients whom I serve. Each and every day, I encounter different kinds of patients with all sorts of illnesses. Whereas others have simple cases, others come to me with quite complex cases that require lots of keenness and professionalism (DiCenso, Cullum Ciliska 2011). One complex case I would like to discuss in this paper is that of Joseph Middleton. Middleton is a 59-year old man who lives with his wife Jane and two sons aged 29 and 16. He patient came to the hospital because he had been diagnosed with Sleep opnoea, Obesity Ventilation Syndrome, ventilation obesity, and type 2 Diabetes. Although Middleton is the breadwinner, he lost his job 9 months ago because of his employer was not pleased with his obese condition. Currently, the patient is depressed because he has failed to get other employment opportunities. He has also developed antisocial behaviors because he is ashamed of his weight. From these observations, it was ascertained that the Middleton was indeed a multimorbid patient who was suffering from different chronic illnesses. Therefore, to attend to him, a care plan was developed. However, for effective and satisfactory service delivery, it was necessary to assess the patient ascertain the degree of his needs and attend to them in order of preference. Meaning, the care provision was prioritized beginning from the most pressing to the least pressing need. Prioritization is recommended is a recommended strategy in healthcare because it can benefit the patient in many ways (Beverly 2014). First, it can assist in a proper and fair utilization of the resources. Healthcare sector has limited resources that should be sparingly utilized. Secondly, prioritization had to be applied because it enabled the healthcare providers to provide holistic and satisfactory care to the patient. The first decision made was to treat the patients obese condition. Obesity was a major issue of concern that needed to be addressed because it had troubled the patient for a very long time. As already highlighted, the patient has been experiencing significant weight gain for the past 1 year. Currently, he has a MBI of 58 m2, thanks to his Obesity Ventilation Syndrome, ventilation obesity conditions. Therefore, to address this case, the patient was given a therapy on obesity management skills entailing physical activity and diet management (Bray Popkin 2014). The second area addressed was diabetes type 2 that has been making the patient to be uncomfortable. Finally, the patient was given a treatment for High Blood Pressure. The rationale for prioritizing obesity, diabetes type 2, High Blood Pressure and depression is because they are the pressing needs that need to be addressed. Obesity, for instance, has precipitated the patients depressive conditions (Barlow 2012). The patient was laid-off because of his weight. Besides, many employers have refused to recruit him because his obese condition is undesirable for the kind of job he does (Bogner, et al. 2016). The treatment of these conditions enabled the patient to improve his conditions and lead a healthy stress-free life. References Barlow, D., 2012, The Oxford Handbook of Clinical Psychology. New York: Oxford University Press. Beverly, E. A., 2014, Stressing the Importance of Diabetes Distress: a Comment on Baek et al. Annals of Behavioral Medicine, 48(2), 137-139. Bogner, H.R., et al., 2016, Does a Depression Management Program Decrease Mortality in Older Adults with Specific Medical Conditions in Primary Care? An Exploratory Analysis. Journal of the American Geriatrics Society, 64(1), pp.126-131. Bray, G. A., Popkin, B. M., 2014, Dietary sugar and body weight: Have we reached a crisis in the epidemic of obesity and diabetes? Diabetes care, 37(4), 950-956. DiCenso, A.; Cullum, N. Ciliska, D., 2011, Implementing evidence-based nursing: some misconceptions. Evidence Based Nursing 1 (2): 3840. doi:10.1136/ebn.1.2.38.

VISTA Builders Enterprise System Training Employees

Introduction The training of staff, also known as staffing, is the process by which employees are instructed on the proper ways of carrying out tasks that they are entrusted to do during employment. This term is usually confused with the term development. This involves aiding the employees attain their full potential and aims at improving the performance of the entire organization.Advertising We will write a custom coursework sample on VISTA Builders Enterprise System Training Employees specifically for you for only $16.05 $11/page Learn More At times, the quality of the work produced by the employees in an organization is poorer than what is expected of them. There are various factors that could be contributing to the low quality of production. The supervisor (management) should assess whether the quality problem is a training problem. If the problem is due to a training problem, then it is proper for the management to train the employees since training of employees is important if the organization needs to maintain good quality products and services (Werner Bower, 1995). Factors that contribute to low quality from employees One of the reasons employees’ performance can be affected is due to lack of proper training. When employees are not trained enough for the work, they would not have the necessary skills to do the work and this would lead to poor quality. Another reason is the lack of motivation. Motivation is important for employees since it gives them the morale to work more effectively. Therefore, managers should motivate employees daily or frequently in order for them to do the best they can. Motivation may be monetary or non-monetary. Monetary motivation may be in form of pay rises or monetary gifts. Although this form of motivation works, it is not long lasting since money may be used and forgotten about. However, non-monetary forms may be equally effective and last longer. One of the non-monetary forms of motivat ion includes recognizing or giving the employees attention. Recognizing and appreciating the employees for their achievements is important. It is even better when this is done in public so that the employees get attention and feel appreciated. Making such recognitions in public may be in the form of giving the employees a round of applause. Offering trophies is another way of applauding them.Advertising Looking for coursework on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Another factor that leads to poor employee performance is a bad working environment. The working environment should be conducive for the employees to perform effectively. The working environment includes the working conditions at the workplace. This may include as simple things as the comfort of the workplace. The physical appearance of the workplace is important in order to motivate employees to work effectively and comfortably. Another factor that decreases the performance of employees is the overworking of employees. Overworking employees makes them too tired to maintain the same level of performance. Employees need to have time to rest after some time of intense work. This would give them time to regain their strength and be motivated to work more. Therefore, the manager or supervisor should allow for breaks between working periods or allow employees to leave the workplace after some productive hours of work. Diagnosing poor performance In cases where the performance of employees has been altered by unknown reasons, it is important for the management to diagnose the problem in order to be in a better position to tackle the problem. The management should try to find out whether the reason is due to lack of motivation or lack of the ability (training) to do it. If the management believes that the low performance is due to less effort from the employees, then it would be required to put more pressure on them in order for them to increase their efforts. However, if the actual issue is the lack of ability, then putting more pressure on the employees would only worsen the situation. Through this, the management would be able to properly diagnose the problem (Buxbaum, 1995).Advertising We will write a custom coursework sample on VISTA Builders Enterprise System Training Employees specifically for you for only $16.05 $11/page Learn More Another way the management could try to know the problem is by conducting a survey study that could include the provision of questionnaires to the employees. This way, the management can get to understand some of the challenges facing the employees and determine whether it is due to lack of motivation or due to training problems. If the reason has been determined to be due to lack of training, then the management can retrain the employees in order to make them more effective. Role of training employees Training employees is important for the organ ization if it is to be highly productive. One of the roles (benefits) of employee training is to improve the morale of employees. This is because employees get job security. Training employees also ensures that there is less supervision required. Training also increases the chance for the employees to be promoted. Training also decreases the chances of errors or accidents occurring in the workplace. Increased productivity is also a result of training (Abbatt, 1992). Conclusion Employee training is important for any organization in order for the employees to perform effectively and to the best of their ability. Low quality from the employees may be due to many reasons but management should diagnose the problem in order to know how to tackle the issue in the best way possible. If the reason for low performance is due to training issues, then training the employees is important. References Abbatt, F. (1992). Teaching for better learning. A guide for teachers of primary health care staf f. Cambridge, MA: Harvard University Press. Buxbaum, A. (1995). Training impact evaluation workbook. London: Macmillan.Advertising Looking for coursework on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Werner, D., Bower, B. (1995). Helping health workers learn. Cambridge, MA: Palo Alto. This coursework on VISTA Builders Enterprise System Training Employees was written and submitted by user Kimber A. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Week Information Interview free essay sample

Template and Grading Rubric This document contains the template you will use to complete this assignment. Save the file by adding your last name to the filename (e. G. Be sure to proofread and spell check your work before you submit it. A grading rubric is also available at the end of this document. There are FIVE steps to the Informational Interview. Step 1: Compile a list of Individuals In your target career field whom you would Like to Interview.Try to Identify people who are working at a company in which you are interested. This is a good opportunity to practice your networking skills. Let your classmates, friends, family members, and colleagues know that you need to complete an informational interview with someone In your intended career field. Youll be amazed at how effective networking can be. Step 2: Prepare a brief introduction of yourself and the purpose(s) of the informational interview. We will write a custom essay sample on Week Information Interview or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Prepare a list of open-ended questions that would be appropriate to ask during the Informational Interview. An Internet search using informational interview will provide you with many examples of questions you might want to use. Step 3: Practice your Interview with a classmate, friend, family member, or colleague and ask them to critique your performance. Identify ways to Improve based on their feedback. Step 4: Set up a day and time for the Interview. Record the Interviewees responses to your questions. Send a thank-you letter, note, or email to the Interviewee within two business days of completing the interview.Step 5: Complete the table below and submit It In Week 8. Your Name: Randy Myers I Interviewee Information I Name of Interviewee: I Melissa Johnson I Contact Information (phone number and/or email address) (Please note that we may intact your interviewee to confirm the interview. ) I Melissa Johnson Target ICC 8550 S. Priest DRP. [emailprotected] Com I Company Target I Position I Sir. Investigator I 1 OFF an Investigator are you follow up on reports and find multiple offenders. I then have to look at the M. O and figure out what the person is doing and from there I try and find out what the offender is doing with the merchandise they are stealing. A big part of my Job is to partner with Local Law Enforcement in attempt to have a case opened on the offender. The goal is then to get the offender charged with more than just shoplifting or Fraud. Weather that be fencing, or selling of stolen goods or etc.. I also help Executives with Internal Theft. I can help with the interview, reviewing video, or anything else that the Executive may need help with. I Question #2: What is your favorite part of being in this position?I Response: My favorite part about being an investigator is the feeling that I am taking criminals off of the street. It is an incredible feeling. I Question #3: What is your least favorite part of being in this position? I Response: I cannot really think of something that I dislike. If I had to choose something, I guess I would choose report writing. It takes a lot of detailed information in the report and if you are off by even a little bit the case can get thrown out. You really have to be accurate with times, days, merchandise and Just really everything.I Question #4: What is your base pay amount per year? I Response: anywhere from ask to kick. Cannot give any more information than that I Question #5: On a scale of 1-10, how much do you like your Job? 1 being not at all 10 being best Job I Response: Without a doubt, 10! I love my Job and everything I get to do. I Question #6: What is the most frustrating thing about your Job? Response: Not being able to find information during an investigation because my Job requires me to get all of the information possible. I Question #7: How much do you have to travel in this position?I Response: I really do not travel at all unless if you count going to Local Law Enforcement agencies, or surveillances on suspects traveling. I usually will not leave the state or the local area for that matter. Question #8: Do you usually work alone or with another person? I Response: There are 4 Investigators in the group which is in Arizona and New Mexico. We usually work alone unless we need help from one another. Also, if we think a situation could be dangerous, we will work with Local Law Enforcemen t. We are always working with someone weather we are alone or not.Partnering is a big part of being an I Question #9: How much experience do you have to have to get into Investigator. This position? I Response: I worked for another retail company before Target for 5 years in this position but Target still wanted me to start off as an Executive first. I was an Executive for 18 months and then was promoted to Investigator. Target wants you to understand the store level before becoming an Investigator. I Question #10: What is the lowest level degree that is required for this position? I Response: The lowest level degree required for this position is a bachelors degree.This is required from Target. I There were a couple of things that I have learned during my interview with Melissa Johnson. One of the first things that struck me was that in order to become an Investigator, I would have to spend 18 months as an Executive first. The biggest thing that I learned from Melissa was that she loves her Job and everything about it. She was so excited about her position and so willing to tell me everything about it. Melissa informed me of her core roles which was Just about exactly what I expected from the position she is in.

ESL Teaching Material Development

ESL Teaching Material Development Introduction Professionals in the field of ESL including instructors and curriculum developers often face challenges in blending theory and practice.Advertising We will write a custom coursework sample on ESL Teaching Material Development specifically for you for only $16.05 $11/page Learn More In the article, Outtakes from Readers Choice: Issues in Materials Development by Sandra Silberstein, the author, addresses these challenges objectively by pointing out her own experiences during the development of the textbook, Readers Choice, which she co-authored. This article gives ESL professionals an idea on how they can gain experiences in the process of instruction or curriculum development. Luckily, the ESL professionals already have an exemplary pacesetter in Silberstein, who honestly and objectively approaches the commonly avoided challenge of self-evaluation. Overview of the Article The article by Silberstein opens by noting that ESL professionals are adept at churning out pedagogical materials, but even so, they still encounter difficulties in adhering to the all-important philosophy, which holds that the process is more important than the product and instructors propagate it. She notes that this philosophy is a challenge to seasoned teachers who find it easier to encourage their students to adopt it, but they are not in a position to operate within its auspices. This inability manifests in the fact that although teachers encourage their students to share with others any failed attempts at adhering to the philosophy, they for their part fail to do so.Advertising Looking for coursework on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More Silberstein observes that when content developers remain silent on the difficulties in the course of their duties, teachers and authors miss so much, which could be brought to light through open sharing. The author thus encourages culprits of this undesirable conduct to take a different approach by recounting her experiences during the development of the Readers Choice. In developing content for the Readers Choice, Silberstein and her co-author were fully aware that there was a need to operate within established theoretical and pedagogical guidelines to capture the spirit of common dilemmas that had been raised by Karl Krahnke at the time. In an attempt in so doing, Silberstein notes that their focus was more emphatic on the criteria of passing judgment on what addressed their concerns and what did not. Their concern in that respect was to develop content, which granted both teachers and students a pleasurable classroom experience while at the same time fitting within the criteria for pedagogically sound reading materials. Silberstein notes that the criteria that the materials were expected to meet was developed from existing reading theory. Through reviewing several theories, Silberstein notes that they coined three gu idelines for developing reading tasks. Thereafter, any task they developed for the book was supposed to follow the set guidelines.Advertising We will write a custom coursework sample on ESL Teaching Material Development specifically for you for only $16.05 $11/page Learn More The first criterion required that a reading task be in touch in with the real world and consider the student’s ability. The second criterion required passages that preceded tasks to define the nature of the tasks to be undertaken and the third criterion required books and teachers to elaborate the concepts underlying the skill prior to testing of any skill. Silberstein proceeds to outline the outtakes from the Readers Choice and articulates why each of them did not make it into the final text. In addition, she recounts the process of developing the Readers Choice highlighting the key experiences they underwent coupled with how these experiences changed their perspectives through out the process. The process of content development is thus daunting and it turns out to be contradictory at some points. Review of the Article In this article, Silberstein significantly succeeds at what many professionals have hitherto failed to achieve. Self-criticism is often a tough task for many especially in undertakings that are daunting in nature. She rightly points this aspect out when she notes that instructors find it easier to espouse beliefs in the process rather than the product of learning or teaching and so on.Advertising Looking for coursework on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More She gives an example of ESL professionals who fail in their initial attempts to adhere to this process while trying to develop content, but they prefer to keep quiet concerning their failures. By using this example, Silberstein directly points out one of the reasons why some content becomes unrealistic and impractical in the classroom. This reason also explains why some instructors fail to meet the students at their point of need despite having the best instructional materials at their disposal. She thus espouses being honest with the self when it comes to self-criticism and she proceeds to use her own piece of work as an example. Silberstein recounts the process of developing the book, the Readers Choice and points out key ideas and guidelines, which guided their undertaking. Through this aspect, she articulates the principles clearly, which guided their every activity in the process coupled with how they came up with those principles. In the process, she acknowledges that even tho ugh she is an expert in content development, some ideas, which they use, are inspired by other authors’ pieces of work. She acknowledges that Karl Krahnke’s piece of work, which appeared in the TESOL Newsletter: How do we know when a classroom activity work prior to the commencement of their book, as a key inspiration in developing the book. Silberstein and her co-author did not exclusively focus on Krahnke’s ideas, but they added more ideas obtained from reviewing the literature on reading theory. The most illustrious of the theorists are identified as Kenneth Goodman and Frank Smith. Therefore, in the process of reading, they either espouse or refute their presuppositions. This aspect indicates a well-researched and integrated piece of work, which not only identifies the author of a certain idea but also proceeds to give an overview of the general idea of that author for the benefit of those that have not come across it yet. Superficially, the article appears confusing and because it includes the outtakes from the Reader’s Choice, the article authors position on the outtakes, the content that made it into the final text, and ideas from other authors. However, a careful consideration of the article reveals a carefully developed piece of work, which clearly addresses its objectives. The author is very explicit with every aspect of the book and its development that she chose to include in the article. For instance, in the final section of the article, she recounts the experiences that defined the successful parts of the article and points out the weaknesses, which according to her exist even in some of the materials that it into the book. This approach blends positively with the approach she took while elaborating the outtakes and the reasons why they were struck out of the book. She remembers to add her perspective on some of the ideas at the time of writing the article and she shows how it differs with the perspective she held on t he materials at the time of writing the book. This gives an idea of someone who isolates herself from the picture and performs an objective analysis of her thoughts, ideas, and every decision made as though it were from someone else. This attitude agrees with the position she takes at a very early stage in the article that ESL professionals need to evaluate themselves honestly in the process of content development and instruction. In addition, they need to share their experiences openly to help teachers and authors to get insight from such experiences. The article is well articulated and researched in terms of incorporating ideas from other sources. However, one issue fails to standout like other aspects of the article, viz. without a careful consideration of the article; it becomes a bit difficult to pinpoint its principal idea. This aspect would be especially difficult if the article were to be presented to a reader without its title, which implies that the article’s thesis statement does not clearly manifest in the text. Conclusion Silberstein’s article clearly articulates the process that led to the development of the Reader’s Choice. It rightly points out the fruitful and the non-fruitful undertakings that were part of the development of the book. Since the book was being developed for ESL use, she relates her experience in developing the book to the experiences of other ESL professionals especially instructors where she points out that their failure to share their experiences, as she does in this article, frustrates development in this area. Clearly displaying the outtakes and elaborating the reasons why they were stuck out of the text explicitly shows her commitment to this cause. The article is a well-researched and articulated piece of work that integrates ideas from different sources and briefly describes such sources to familiarize the reader with their content. The article may appear confusing, but it surely accomplishes its ob jectives.

Program Outcome 2 Assignment Example | Topics and Well Written Essays - 250 words

Program Outcome 2 - Assignment Example For instance, Unisys Corporation conducts daily managerial briefing that involves all managers and their assistants from all the key departments. As a result of this, information trickles down to employees least in the hierarchy within the shortest period and through the relevant channels. While conducting my research, not only the affectivity of communication that caught my attention but also a strong and well defined leadership style. I applied the skills obtained from my business leadership class to ascertain the relevance of the leadership style in harmonizing the workforce. Supervisors and managers within various departments of this corporation ensure close monitoring of their crew to maximize on their potential. Employees are awarded bonuses for work well done, and this enhances their morale. For instance, the Human Resource department keeps a record of all these bonuses culminating to wholesome cash at the end of the month. My research indicated that this was a key factor to the success realized by the corporation since every employee delivers his or her best with the aim of earning bonuses from